Returns & Exchanges

At Umbra, we take pride in the design and quality of our home products, but if you are not completely satisfied, we offer a 45-day return window for items in original condition. We aim to make the process as seamless as possible so you can find the perfect piece for your space.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Ship the Item

Print your prepaid shipping label, attach it to the outside of the box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing